Simon Ellis (Chair)


Simon is an experienced Non-Executive Director and Independent Chair. He presently serves as the Chair of Morgan Stanley (ACD) UK, the Chair of Vision Independent Financial Planning, a premier IFA network, and a Non-Executive Director of Marlborough Investment Management Ltd.

With an emphasis on providing products and services for retail clients, Simon has a long career in asset management and financial services as a senior business leader at big companies including HSBC, Legal and General, Fidelity International, Axa and Henderson Global Investors. He has also been quite active within The Investment Association, striving to raise industry standards.

"I have had a long career in Retail financial services and have learnt that focussing on giving customers great results at a fair price is the key to long-term success. I joined LIfeSight because I realised that the Management Team and Trustee Directors all share my passion to create good outcomes and a first-class experience for all our scheme members."

Caroline Fawcett


Caroline is an experienced Non-Executive Director and Trustee. She has served on the Boards of a wide variety of organisations including the Money Advice Service, Co-Op Insurance and the Rail Safety and Standards Board. She trained as a marketeer before becoming a customer experience professional in the retail financial services industry.

Caroline was the first Customer Experience Director for the Legal & General Group. She is currently Senior Independent Director for Cambridge and Counties Bank and a Trustee of Alzheimer's Society.

“I have spent the majority of my career encouraging consumers to actively engage with their financial futures, and in helping organisations to talk the language of their customers, not in internal financial services jargon. LifeSight has focused on both these areas to ensure that members really can actively manage and plan their retirement incomes. Joining the Trustee Board means I can support the continued important progress being made in this area.”

Helen Harlow


Helen is currently SVP Head of Audit and Assurance with GlaxoSmithKline and has over 30 years' experience working as a finance and risk management professional within industry and the advisory profession.


Helen was a trustee of the GSK Pension Fund, in addition to sitting on the Treasury Committee and Pension Committee of GSK, for 7 years. She was also Trustee and Chairman of the Reuters Defined Contribution Scheme for 5 years. From September 2015 to December 2020 Helen also held the position of non-executive member of the Conduct Committee of the Financial Reporting Council.


“Pensions are complex, but LifeSight's focus on the highest professional standards, innovative tools and engaging communication enables members to be better informed and more effectively plan for their future. It is a privilege to work with the Board and support the drive to make pensions work for members.”

Howard Williams


Howard has a 35 year career in investment management and worked at J.P. Morgan Asset Management for more than two decades where he was Chief Investment Officer and Head of Global Equities until his retirement in 2017. During his investment career, Howard worked closely with a wide variety of institutional investors including DC and DB pension schemes based in the UK and around the world. He is now a Non-Executive Director at Schroder Unit Trust Ltd and Senior Independent Director at Dunedin Income Growth Investment Trust PLC. Howard is also Chair of Governors at Reading Blue Coat School and is a Trustee of an associated educational Charitable Trust.

“I strongly believe in helping LifeSight members achieve the best outcome from their retirement savings by carefully managing the risk and reward in their LifeSight investments. I have many years experience in investment management and am committed to working with the independent board at LifeSight to ensure that members can access an attractive range of investment options where good corporate governance, sustainable investment and climate risks are explicitly integrated into the investment approach.”

Monica Kalia


Monica is a Non-Executive Director and Board Adviser. She has 30 years’ experience working within financial services and fintech. Monica was the Founder and Managing Director of Neyber, a multi-award winning fintech firm focused on financial wellbeing. Monica now advises start-ups and Boards within the fintech and broader financial services space. Monica is passionate about financial inclusion as evidenced through her work as a Trustee on the Board of StepChange and Non-Executive Director on the Money and Pensions Service. She was the Co-Head of the European Banks research team at Goldman Sachs during the 2008 banking crisis and the European sovereign crisis. Monica was recognised by Forbes as one of the top female leaders in Fintech and listed as one of the Top 100 Most Influential BAME Leaders in UK Tech by the Financial Times & Inclusive Boards.

“LifeSight has blazed a trail in the burgeoning UK master trust market for nearly a decade. I am excited to bring my experience in financial technology and consumer wellbeing to help LifeSight develop further in this fast-changing part of the UK pensions and savings landscape.”



Jelena Croad

Head of LifeSight GB

Jelena is the Head of LifeSight GB, with overall responsibility for the LifeSight master trust solution and team. Jelena has been with WTW since 2007. In her previous roles at the firm, Jelena has led key account management and regional leadership operations, and most recently was LifeSight Head of Operations. Jelena played a key role launching the LifeSight business in 2015.  Jelena is an experienced business leader, helping businesses grow and evolve, particularly within a regulatory context. Jelena graduated with distinction in Business Economics (Hons).

Milan Makhecha

Head of Sales

Milan has over 20 years’ experience in the pensions industry and is the Head of Sales for LifeSight. Before joining WTW in January 2019, Milan worked at another pensions consultancy where he was involved in developing and launching DC products into the marketplace. In addition to leading the sales and marketing strategy, Milan also worked with a number of clients on delivering key aspects such as implementation, transition and member communications. He is a Fellow of the Institute and Faculty of Actuaries and previously held two scheme actuary appointments. Milan also has extensive technical experience of the actuarial, investment and legal processes required for a DC scheme to transfer to a master trust.

Andrew Cork

Head of Client Relations

Andrew is the Head of Client Relations for LifeSight, with responsibility for managing the relationships with employers using the LifeSight master trust solution, starting from the sales process, during the transition of members into LifeSight and through to ongoing service delivery. Andrew’s background is in consulting, where in his previous role at the firm he advised companies and trustees on a range of pensions and investment issues. His varied experience covers funding, defined benefit  and defined contribution investment strategy, liability de-risking, offshore pension management and changes in pensions’ legislation. Andrew has been with WTW since 2001. Andrew graduated with a First Class (Hons) Business degree from the University of Portsmouth.