What services are offered through a master trust?

Each master trust scheme will vary but LifeSight provides a complete outsourcing solution including the following services:

• Independent governance including compliance with regulations, appointment of trustees, adapting to legislative changes and providing management information to employers.
• Full administration and communication services including member support via a range of channels, all statutory communications and implementation of a personalised member engagement strategy.
• Investment services including selection of investment funds and default strategies
• Transition services where clients can choose from a menu of options depending on their needs and budget.
• Post-retirement offerings ­including drawdown, lump sum and annuity options, supported by a guidance process to help members make informed decisions at the appropriate time for them.

At LifeSight, we understand the need to continually evolve our offering in order to stay at the forefront of the master trust market. We monitor member usage and have feedback channels for both employers and members, which we use to help develop our service offering continuously.